What safety features do you recommend for pool owners (e.g., pool covers, alarms, fencing)?

The number one safety feature for every pool is a Winter safety cover. It keeps children and pets safe and maintains a clean pool for the next season.

What is the expected lifespan of a swimming pool and its components?

A well-maintained pool can last up to 70 years.

How can I make my pool more energy-efficient to save on operating costs?

The most effective way to save energy is upgrading your pool pump to a variable-speed pump, potentially reducing electric bills by 75%.

Do you offer water testing and chemical balancing services?

The number one safety feature for every pool is a Winter safety cover. It keeps children and pets safe and maintains a clean pool for the next season.

What is the process for scheduling pool repairs and maintenance?

Yes, we offer chemical testing and balancing. It is crucial to have balanced chemicals to prevent staining and prolong the life of your plaster.

What maintenance services do you provide for swimming pools (e.g., cleaning, chemical maintenance, repairs)?

We have a 24/7 phone line and a website where you can schedule your visit.

How often should I schedule pool maintanance and cleaning?

We offer comprehensive maintenance and repair services for swimming pools, covering plumbing, electrical, and construction work.

We are a full maintenance and repair pool company

Do you provide pool opening and closing services for seasonal pools?

Regular pool maintenance is crucial to avoid algae and bacteria buildup, as well as unnecessary repairs.

We recommend yearly opening and closing, along with weekly chemical balancing for optimal maintenance.

What is the warranty on your pool installations and equipment?

Our construction projects come with a 1-year warranty. Electrical installations have a 1-3 year warranty, depending on the manufacturer.

Pool covers have a 15-year limited warranty, and pool liners have a 20-year pro-rated warranty

Can you help with upgrading or renovating an existing pool?

Certainly, we can assist you with designing, renovating, or upgrading your existing pool.

Whether you’re looking to enhance the aesthetics or add new features, our expertise extends to meet your specific pool improvement needs.

Do you offer landscaping and hardscaping services for pool surroundings?

At this time, we do not offer landscaping services.

How do you address and prevent common pool issues like algae and bacteria growth?

Weekly chemical balancing, proper filtration, and regular cleaning will prevent algae and bacteria growth.

What is your response time for emergency pool repair calls?

We respond to emergency calls the same day, typically within a few hours.

Can you provide references or customer testimonials from your previous pool projects?

Yes, references can be viewed in our testimonials section.

What types of swimming pools do you offer (e.g., in-ground, above-ground, fiberglass, vinyl, concrete)?

We do not build new pools, but we do service all types of pools (liner, fiberglass, and concrete).

Do you provide custom design services for pool construction?

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What is the timeline for pool installation from planning to completion?

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What maintenance services do you offer, including cleaning, chemical balancing, and equipment repairs?

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How frequently should I schedule pool maintenance and cleaning?

We offer pool maintenance, installations of pumps, heaters, salt generators, filters, cleaners, and all construction work, including coping installation, resurfacing (replastering), and tile work.

Can you help with pool opening and closing services, especially for seasonal pools?

Pools should be cleaned, and chemicals maintained every week.

What is the warranty on your pool installations and equipment?

Yes, you can schedule your opening and closing through our phone number or website.

Can you assist with pool upgrades, renovations, or remodeling?

Pool equipment warranty varies from 1-3 years depending on the manufacturer.

What safety features and compliance measures are recommended for my pool (e.g., pool covers, alarms, fencing)?

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Do you provide water testing and chemical balancing services for pool owners?

You can call our number or send an email, and someone will respond the same day to schedule a consultation.

What is the process for scheduling pool repairs and maintenance, and what is the typical response time?

Yes, we do have same-day visits where we conduct a full inspection, water testing, balancing, and cleaning.

I still have pool chemicals left over from last season. Are they OK to use?

Our technicians train homeowners on basic tasks for opening and closing.

Is Chlorine safe for swimming pools?

Chlorine is a chemical used for water sanitization for over a century. It is completely safe if used properly.

What causes Chlorine odor, red eyes and itchy skin?

Improper levels of chlorine or other chemicals, usually indicating chlorine higher than 10ppm.

When do I need to shock my pool?

It’s recommended to do a pool shock once a week. The more you use the pool, the more often you need to shock it,

and occasionally after heavy pool use, like a pool party

Why is it important to be sure that my pool water's chemistry is correct?

Pool chemistry directly affects swimmers’ health and the longevity of the pool. Improper chemicals can cause itching,

red eyes, rash, stains, and deterioration of the pool surface.

Does chlorine prevent all recreational water illnesses?

Chlorine is a pool sanitizer, and its purpose is to sanitize the water. For any other illness, you should consult your doctor.

How do I clean my stained plaster?

First, we must determine the type of stain we have (metal, algae, salt, calcium). Once identified, we will determine if the procedure requires draining the pool or if it can be done without.

How do I get rid of the ring around my vinyl pool?

Removing a ring around a vinyl pool can be done with brushing and adding stain removers.

Why should I purchase pool chemicals from a professional pool store instead of a big box retailer?

Professional stores carry commercial-grade equipment and chemicals.

Why is the pool water cloudy or discolored?

Cloudy or discolored pool water is an indicator of poor filtration or improper chemical balance and needs to be addressed as soon as possible.

How often should I add chemicals?

Chemicals should be added 1-2 times per week depending on pool usage.

Why do my eyes burn/skin itch after swimming?

Chemical imbalance will cause burning/skin itch. You have to leave the pool and test your water.

Why do I need to add water to the pool?

Water level is important because pool filtration requires a certain level of water to operate. Low water levels will cause inadequate pool filtration leading to the pool getting cloudy or green

How often do I need to drain my pool?

Concrete pools should be drained every 5-6 years. Vinyl and fiberglass pools should not be drained at all.